Now available: Team eCards + gifting for every milestoneGet started →
← Back to Home

Help Center

Find answers to common questions.

Getting Started

How do I create my first board?

Sign in to your account, click "New Board" from your dashboard, choose an occasion and template, then start customizing. You can invite contributors right away.

Do I need an account to contribute to a board?

No. Anyone with a board link can add messages, photos, and videos without signing up. Only board creators need an account.

Is CollabWorlds free to use?

Yes! Our free plan lets you create boards with up to 20 contributors. Upgrade to Pro for unlimited contributors, premium templates, and more.

Managing Boards

Can I edit or remove a post after submitting?

Yes. Contributors can edit or delete their own posts. Board creators can also moderate any post on their boards.

How do I share my board with the recipient?

When you're ready, click "Deliver" to generate a shareable link or send it directly via email. The recipient will see a beautiful, animated reveal.

Can I set a deadline for contributions?

Yes. When creating or editing a board, you can set a delivery date. Contributors will see a countdown, and you'll get reminders before it closes.

Account & Billing

How do I upgrade to a paid plan?

Go to Settings > Billing in your dashboard. Choose a plan and enter your payment details. Upgrades take effect immediately.

Can I cancel my subscription anytime?

Yes. You can cancel from your billing settings at any time. You'll keep access to paid features until the end of your billing cycle.

How do I delete my account?

Go to Settings > Account and click "Delete Account." This will permanently remove your data. Boards you created will still be accessible to recipients.